WHO WE ARE?

The Peugeot Citroen retail team in Artarmon is seeking a skilled and motivated Service Advisor to join our team and ensure our customers receive the best service experience. Are you passionate about the automotive industry and dedicated to providing top-notch customer service? Apply now!

• Provide technical support to the dealer network to help improve their skills and ensure a high level of customer satisfaction.
• Assist the National Technical Manager in reaching customer service and quality targets from a technical point of view.
• Ensure all safety recalls and service campaigns are completed properly, on time, and in line with government regulations.
• Manage the supply, use, and records of service tools and diagnostic equipment, including updates and licensing.
• Help dealers with technical problems and training needs to build their knowledge and capability across the network.
• Support new vehicle approvals, keep standard operating procedures (SOPs) up to date, and assist vehicle processing centres with technical guidance.