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Service Advisor | Jeep and Alfa Romeo at Abou Ghaly Motors
Cairo, Cairo, Egypt -
Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Relationship Management, Account Management, Revenue Growth, Customer Needs Understanding, Product Introduction, Trusted Advisor, Timely Delivery, Data Accuracy, Communication

Industry

Motor Vehicle Manufacturing

Description
Job Purpose Service Advisor is responsible for maintaining and growing a relationship with an assigned group of customers (account). They will typically be assigned to the same set of accounts throughout the lifetime of a business relationship, in that time, service advisor will be responsible for deeply understanding a customer's needs, helping customers get most of the existing products they have purchased, and increasing revenue by introducing an account contact to new products or services. Service Advisor must be passionate who will partner with and ensure the long-term success of our customers. Responsibilities: Operate as the LEAD point of contact for any and all matters specific to your assigned customers (account). Build and maintain strong, long-lasting customer relationships. Develop a trusted advisor relationship with your assigned customers (account). Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Identify and grow opportunities and collaborate with IMS team. Accountable for accurate customers data. Maintain open and clear communications Channel with your assigned customers (account), Communicate due dates, timelines and expectation to your customers. Bachelor's degree in mechanical engineering or relevant field. 2- 3 years of experience.
Responsibilities
The Service Advisor is primarily responsible for maintaining and growing relationships with an assigned group of customers, acting as the lead point of contact for all their matters. This involves deeply understanding customer needs, ensuring they maximize value from existing products, and introducing new products or services to increase revenue.