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Service Advisor at Jim Shorkey Family Auto Group
Pittsburgh, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

0.0

Posted On

05 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Multitasking, Scheduling, Consultative Selling, Communication, Organization, Computer Skills, Technical Communication

Industry

Retail

Description
Description Jim Shorkey North Hills CDJR is hiring for a Service Advisor to join our team! If you are a highly motivated individual that can multitask and provide excellent customer service, then we want you! We are expanding our Service Departments at every dealership to accommodate our high volume and growth within our company. In this position, you will be the main point of contact for our valued customers, assisting them with their automotive service needs and making it a great experience. Job Responsibilities: Greeting our customers Actively listening to customers needs and scheduling appointments when needed Consulting mechanics regarding necessary repairs Providing customers with information and advice on their vehicle Using your knowledge of our products and services to sell of provide in-depth information about available parts and service options to our customers Maintaining positive customer relationship to ensure repeat business What we offer: Medical, dental, vison, disability insurance, life insurance, and 401K + match Employee discount Paid company issued uniforms. No Sundays Paid Parental Leave Requirements Possess phone skills for both employee and customer interactions Have basic computer skills. Training will be provided for necessary programs. Be organized, professional and courteous Be committed to 100% customer satisfaction You must be able to explain repairs in simple terms to their customers, while also being able to understand technical jargon in order to effectively communicate with technicians. Prior experience is a preferred, but not required.
Responsibilities
Act as the primary point of contact for customers to assist with automotive service needs and schedule appointments. Coordinate with mechanics to provide customers with accurate repair advice and service options.