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Service Advisor - Manukau at Keith Andrews Trucks
Auckland, Auckland Region, New Zealand -
Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Communication, Organization, Workflow coordination, Documentation, Invoicing, Problem solving, Computer literacy, Attention to detail, Teamwork

Industry

Transportation/Trucking/Railroad

Description
Join the leaders in the transport world. Keith Andrews, New Zealand’s largest Fuso dealership, representing FUSO, Mercedes-Benz and Freightliner, is looking for a Service Advisor to join our team in Manukau. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and wants to be part of a supportive, people-first workplace. What you’ll do: Be the first point of contact for customers booking in service and repair work Provide clear advice on service needs, timeframes and costs Coordinate workflow between customers and our workshop team Ensure accurate documentation and invoicing of jobs Deliver outstanding customer service every step of the way What you’ll bring: Previous experience in a Service Advisor or customer-facing role (automotive or transport industry an advantage) Strong communication and organisational skills A solutions-focused approach with the ability to juggle priorities Confidence with computer systems and attention to detail A team player attitude with a genuine passion for helping people What we offer: Competitive pay with career opportunities Full product training across Fuso, Mercedes-Benz and Freightliner Career development with NZ’s leading commercial vehicle network Supportive team culture with a focus on safety and wellbeing At Keith Andrews, our people are the heart of our success. If you’re ready to take the next step in your career and want to work with world-class brands in a company that values your contribution, we’d love to hear from you. Apply now and become part of our Manukau team.
Responsibilities
Act as the primary point of contact for customers booking service and repair work while coordinating workflow between customers and the workshop team. Ensure accurate documentation and invoicing of jobs while delivering high-quality customer service.