About Us: Mastria Auto Group, with a rich legacy spanning over 50 years, is widely respected in the automotive industry. Our reputation is built on a deep commitment to our employees and customers, guided by our core values of being ethical, professional, customer-focused, intelligent, dedicated, and resourceful. As a forward-thinking and tech-savvy automotive group, we’re looking for an Assistant Service Manager to support our automotive service operations. As an Assistant Service Manager, you’ll play a crucial role in shaping the future of automotive service while upholding our core values.

QUALIFICATIONS:

• Previous experience in the automotive service industry.
• Strong organizational skills and multitasking skills.
• Excellent customer service and communication abilities.
• Basic knowledge of automotive systems and repairs.
• Ability to work effectively in a team environment.
• Proficient computer skills.
  Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive service by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence

• Assist the Service Manager in overseeing day-to-day operations of the automotive service department.
• Coordinate and schedule service appointments.
• Interact with customers to gather information about vehicle issues and provide accurate service estimates.
• Collaborate with technicians to ensure timely completion of repairs and maintenance services.
• Handle customer inquiries, concerns, and provide updates on service progress.
• Manage service paperwork, including work orders and invoices.
• Monitor and maintain inventory levels of parts and suppliers.
• Assist in implementing and enforcing safety procedures and protocols.
• Support the Service Manager in analyzing key performance indicators and implementing improvements.
• Stay informed about industry trends, technologies, and best practices.