SERVICE ADVISOR at MCCURLEY INTEGRITY DEALERSHIPS LLC

Pasco, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

95000.0

Posted On

31 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Computer Skills, Automobile Repair Knowledge, Team Player, Organizational Skills, Customer Service, Active Listening, Integrity, Pressure Management

Industry

Vehicle Repair and Maintenance

Description

McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Automotive Service Advisor McCurley Subaru has recently moved into a newly expanded state-of-the-art facility and is searching for a Service Advisor at our Chevy location. We are a fast-paced service department with an established clientele and we are looking for an energetic individual to lead and manage an experienced team of Technicians. Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver’s license with an acceptable driving record is required. 2 years’ service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency. Duties and Essential Job Tasks: * Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance. * Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information. * Verify that work is properly diagnosed and performed. * Input and maintain accurate vehicle and customer information in the system. * The ability to stay organized and efficient each day. * Use telephone, email and other means to effectively communicate with customers, vendors and co-workers. * Schedule and monitor appointments to enhance shop flow. * Maintain a professional appearance of yourself and your work area at all times. Competency Statement(s) * Accuracy – Ability to perform work accurately and thoroughly. * Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others. * Customer Oriented – Ability to take care of the customers’ needs while following company procedures. * Honest/Integrity – Ability to be truthful and be seen as credible in the workplace. * Working Under Pressure – Ability to complete assigned tasks under stressful situations. Annual Pay ranges from $50,000.00 to $95,000.00 annually. We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.

Responsibilities

The Service Advisor acts as a liaison between customers and service technicians to identify and sell needed vehicle repairs and maintenance. They are responsible for ensuring accurate vehicle and customer information is maintained and enhancing shop flow.