Service Advisor at McGrath Family of Dealerships

Iowa City, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused, Detail Oriented, Communication Skills, Time Management, Multitasking, Professional Appearance, Organized, Energetic

Industry

Motor Vehicle Manufacturing

Description

🚗 Service Advisor – McGrath Ford 📍 Location: Iowa City, IA ⏳ Full-Time | Monday – Saturday 💼 Career Growth | Great Benefits | Supportive Team Culture Join the #1 Coolest Place to Work! McGrath Toyota in Iowa City, part of the McGrath Family of Dealerships, is looking for a customer-focused, detail-oriented Service Advisor to support our fast-paced service department. For the last 73 years, we’ve built a reputation as Eastern Iowa’s most trusted name in automotive sales and service—and we’re just getting started. If you're looking for a career (not just a job) where your work is valued and your growth is supported, this is the place for you. What You’ll Do 🔹 Greet and assist customers in the service lane with professionalism and care 🔹 Guide customers through the service process, offering clear communication and concierge-level support 🔹 Manage repair orders and coordinate with technicians to ensure efficient workflow 🔹 Present and sell recommended services and maintenance options 🔹 Maintain ongoing communication with customers during service visits 🔹 Help create a smooth, welcoming, and productive service department experience What We’re Looking For ✔️ Previous experience as a Service Advisor or in a customer-facing role (preferred) ✔️ Strong communication and time management skills ✔️ Friendly, organized, and energetic personality ✔️ Ability to multitask and manage multiple vehicles and clients ✔️ Professional appearance and attitude ✔️ Valid driver’s license and clean driving record ✔️ Willingness to complete a pre-employment background check Physical & Work Environment Requirements 🔹 Work performed at a desk and in the service lane 🔹 Moderate noise level typical of a dealership environment 🔹 Frequent movement around the dealership to complete tasks 🔹 Occasionally lift or move objects up to 20 pounds 🔹 Regular use of hands and fingers for typing and handling materials 🔹 Clear communication required to coordinate with customers and team members What’s in it for you? ✅ PTO Starting Day 1 ✅ Health, Dental & Vision Insurance ✅ 401(k) with Company Match ✅ 97% of Promotions from Within ✅ Fun, Collaborative, and Team-Oriented Culture Drive Your Career Forward with McGrath! If you’re ready to grow, be appreciated, and make a real impact, apply today and join the winning team at McGrath Toyota of Iowa City! Get a glimpse of our culture thorough our videos! https://www.youtube.com/watch?v=oqwccPBAt7s [https://www.youtube.com/watch?v=oqwccPBAt7s] IND3

Responsibilities

The Service Advisor greets and assists customers in the service lane, guiding them through the service process and managing repair orders. They maintain communication with customers and ensure a smooth service department experience.