Service Advisor at McGrath Family of Dealerships

Cedar Rapids, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

120000.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Detail Orientation, Communication, Time Management, Multitasking, Coordination, Sales, Professionalism, Organization, Customer Focus

Industry

Motor Vehicle Manufacturing

Description

🚗 SERVICE ADVISOR – MCGRATH CHEVYLAND 📍 Location: Cedar Rapids, IA 🕒 Full-Time | Monday–Saturday McGrath Chevyland in Cedar Rapids is seeking a customer-focused and detail-oriented Service Advisor to join our fast-paced service department. As part of the McGrath Family of Dealerships, we’ve built our reputation on trust, professionalism, and delivering exceptional customer experiences. If you're looking for a long-term career where your performance is recognized and your growth is supported, this is the opportunity for you. WHAT YOU’LL DO * Greet and assist customers in the service lane with professionalism and care * Guide customers through the service process with clear communication and concierge-level support * Write and manage repair orders while coordinating workflow with technicians * Present and sell recommended services and maintenance options * Maintain consistent communication with customers throughout their service visit * Help ensure a smooth, organized, and productive service department REQUIREMENTS * Previous experience as a Service Advisor or in a customer-facing role preferred * Strong communication and time management skills * Friendly, organized, and professional demeanor * Ability to multitask and manage multiple vehicles and clients simultaneously * Professional appearance and customer-first attitude * Valid driver’s license with a clean driving record * Willingness to complete a pre-employment background check PHYSICAL & WORK ENVIRONMENT * Work performed at a desk and in the service lane * Moderate noise level consistent with a dealership environment * Frequent movement throughout the dealership * Occasionally lift or move objects up to 20 pounds * Regular use of hands and fingers for typing and handling documents * Clear communication required with customers and team members WHAT’S IN IT FOR YOU * PTO starting Day 1 * Health, Dental, and Vision Insurance * 401(k) with Company Match * Career growth — 97% of promotions come from within * Supportive, collaborative, and team-oriented culture If you’re ready to build a rewarding career and make a direct impact on the customer experience, apply today to join McGrath Chevyland in Cedar Rapids. Get a glimpse of our culture thorough our videos! https://www.youtube.com/watch?v=oqwccPBAt7s [https://www.youtube.com/watch?v=oqwccPBAt7s] IND3

Responsibilities

The Service Advisor will greet and assist customers in the service lane, guiding them through the service process with concierge-level support. Responsibilities also include writing and managing repair orders, coordinating workflow with technicians, and presenting recommended services to customers.