Service Advisor at Meineke - 1668

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

20.0

Posted On

22 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Relationship Skills, Service Writer Capabilities, Management, Team Leadership, Customer Inquiries, Documentation Management, Employee Morale, Customer Satisfaction, Profitability, Sales Techniques, Service Department Operations, Paperwork Management, Automotive Technology

Industry

Automotive

Description

Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation. Responsibilities Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability Ensure repairs and maintenance tasks are completed in a timely manner Mentor employees on best practices for improving sales and customer service techniques Oversee day-to-day operations of the service department Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records Qualifications High school diploma or GED required bachelor’s degree preferred Valid state-issued driver’s license and clean driving record are required Successful completion of a pre-employment drug and background screening At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements. Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Responsibilities

The Service Advisor will be responsible for managing a team of automotive service professionals to ensure high morale and customer satisfaction while maintaining profitability. Key duties include overseeing day-to-day service department operations and managing the flow of all required paperwork, such as invoices and repair orders.