Service Advisor at Meineke - 2987

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

85000.0

Posted On

05 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service advisor, Automotive service management, Customer relationship management, Team leadership, Sales, Documentation management, Automotive technology, Repair order processing, Staff mentoring, Operations management, Communication skills, Conflict resolution

Industry

Truck Transportation

Description

Benefits: Bonus based on performance Employee discounts Paid time off Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation. Responsibilities Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability Ensure repairs and maintenance tasks are completed in a timely manner Mentor employees on best practices for improving sales and customer service techniques Oversee day-to-day operations of the service department Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records Qualifications High school diploma or GED required bachelor’s degree preferred Valid state-issued driver’s license and clean driving record are required Successful completion of a pre-employment drug and background screening At least two years of experience in sales or service advisor is required. Experience as an automotive service manager is preferred Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements. Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

Responsibilities

The Service Advisor manages the daily operations of the automotive service department, including overseeing staff and ensuring high levels of customer satisfaction. They are responsible for managing service paperwork, maintaining profitability, and mentoring team members on sales and service techniques.