• State of the art and friendly work environment
• A competitive salary package plus commission
• Supportive management team dedicated to leading and developing our staff
  Mercedes-Benz North Shore is proud to be servicing Sydney’s North Shore for over 60 years. We have showrooms at Mosman and Chatswood, a stand-alone State of the Art Service Centre at Artarmon. We are delighted to offer this exciting new opportunity for a super star to join our team.

ABOUT THE ROLE:

We are looking for an experienced, motivated, and enthusiastic Service Advisor to join our busy Artarmon Mercedes-Benz team on a full-time basis.

Responsibilities:

• Meet, greet and assist customers in a warm friendly welcoming manner
• Determine customers’ servicing requirements
• Liaising with the workshop and parts departments
• Quote repair jobs and liaise with customers ensuring they are given the best possible Customer Service experience
• Exceeding manufacturers Customer Satisfaction requirements

REQUIREMENTS FOR THE ROLE:

• Experience in a similar role is essential
• A good command of the English language
• Full work rights in Australia
• Experience in a similar role is essential
• Excellent communication, numeracy and customer service skills
• Willing to go above and beyond to exceed customer expectations
• Sound automotive technical knowledge
• Must be punctual and reliable
• Strong computer literacy
• Have a professional attitude and be well organised
• Current Australian or International drivers licence
• Be able to work in a team environment
• Demonstrate care and attention to detail