Location - Heathrow
Basic Salary: Up to £32,000, OTE £35,000 ( We do not provide sponsorship)
40 hours per week across 3 alternating shifts Monday to Friday:
5.30am to 2.30pm
8.00am to 5.00pm
10.00am to 7.00pm
Plus 1 in 3 Saturday mornings, 7.00am to midday (paid at 1.5 overtime rate)
(Minimum 2 years service advisor experience in the motor industry essential)
Ref: 28828
We are looking for an experienced Service Advisor to join the team of our very successful and well established clients in Heathrow. The successful candidate will be responsible for ensuring the highest levels of customer service and satisfaction, as well as providing professional advice and support.

SERVICE ADVISOR SKILLS:

• Excellent customer service skills
• Good communication and interpersonal skills
• Good administration skills
• Ability to work well under pressure
• Good time management
• Ability to use Microsoft Office Suite and other computer systems
  Consultant – Yvonne Martin - Octane Recruitment

• Ensure the highest levels of customer service and satisfaction
• Ensure all customer enquiries are answered promptly and professionally
• Provide advice and support to customers regarding their vehicle
• Ensure all paperwork is completed accurately and efficiently
• Liaise with the workshop to ensure customer requirements are met
• Maintain a high standard of housekeeping
• Ensure all company processes and procedures are adhered to