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Service Advisor (Part-Time) at CSM COMPANIES INC GROUP

Menomonie, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Writing Skills, Computer Skills, Sales Skills, Problem Solving, Time Management, Teamwork

Industry

Truck Transportation

Description

Job Details Level: Entry Job Location: Menomonie, WI - Menomonie, WI Position Type: Part Time Education Level: High School Salary Range: Undisclosed Job Category: Customer Service Description Wisconsin Kenworth in Menomonie is seeking a customer service focused individual to take on the part-time Service Advisor role! Excellent starting wage and comprehensive benefits offered. We are a successful and growing dealer group with locations in over four states that is looking to add another valuable member to our high performing team! *Flexible part-time schedule with approximately 20 - 25 hours per week. Schedule would consist of 4:00 PM - 8:00 PM Monday - Friday with an occasional Saturday shift from 7:00 AM - Noon Responsibilities: Create a positive initial contact with service customers Ensure that all service phone calls are handled professionally and expediently Work closely with shop foremen to schedule service repairs Perform additional duties as required by the Service Manager Perform all required tasks in accordance with company Standard Operating Procedures Primary Duties: Open work orders Discuss service issues with customer and create an accurate description of customer's service problems and requests Determine method of payment and explain payment requirements to customer before work commences Maintain communication with customer as necessary during the repair process Maintain complete knowledge of OEM and vendor warranties Close repair orders Qualifications Requirements: Ability to work in a dealership environment with frequent exposure to weather elements Willingness and ability to work up to 10 hours per day as required Ability to sell service work Ability to work with customers in a variety of situations Good writing and communication skills Sufficient computer skills Ability to sit, stand, bend, kneel, stoop and or lift/move up to 75 lbs. on a regular basis

Responsibilities

The Service Advisor will create a positive initial contact with service customers and ensure that all service phone calls are handled professionally. They will work closely with shop foremen to schedule service repairs and maintain communication with customers during the repair process.