KEY RESPONSIBILITIES:

• Establish rapport with and provide outstanding care to customers
• Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products
• Book customer vehicles in for servicing, aiming to maximise labour utilisation and efficiency
• Arrange alternative transport for customers (e.g., courtesy cars) and coordinate vehicle pick-up/delivery with drivers
• Manage and follow up all work in progress on customer vehicles; liaise regularly with customers, the Workshop Controller, and Technicians as required
• Clearly explain service charges and work carried out, involving technical advisers for support when needed

THIS ROLE INCLUDES A COMPREHENSIVE RELOCATION PACKAGE FOR SUCCESSFUL CANDIDATES RELOCATING TO GUERNSEY, WHICH INCLUDES:

• Relocation allowance to cover moving expenses
• Rental deposit assistance to help secure accommodation
• Local support and guidance with settling into island life