Precision Toyota is looking for a full-time Automotive Service Advisor to join our busy service
department. This is a tenured team that pride themselves on delivering a customer experience second
to none. Come be a part of this great team!

QUALIFICATIONS

• Must work well under pressure in a fast-paced environment with excellent organizational, multi-
  tasking and time management ability
• Ability to professionally and effectively communicate with customers and co-workers
• Computer proficiency
• Ability to read and comprehend instructions and information
• Must be available for a rotating Saturday shift
• Current valid driver’s license

• Greet customers promptly and check their vehicle in for service
• Answers incoming phone calls in a pleasant, professional and timely manner
• Provide available appointment times, price quotes and other information as requested
• Accurately obtain, document and update customer and vehicle information
• Review vehicle history and determine needed maintenance
• Clearly report all vehicle symptoms as described by the customer, using specific descriptions
• Coordinate service with Parts Dept and Technicians
• Maintain contact with customers throughout the service/repair process, including service
  updates, advising of additional recommendations, all charges, completed work, and booking
  follow-up or maintenance appointments.
• Invoice all service and parts purchases at the time of sale and collect payment
• Oversee delivery of vehicle to customer post service
• Other duties as assigned