Revolution Motors is a well-established and customer-focused automotive repair facility dedicated to providing high-quality service, honest advice, and dependable workmanship. We are looking for a motivated and professional Service Advisor to join our team and be the bridge between our valued customers and our skilled technicians.

QUALIFICATIONS:

• Previous experience as an Automotive Service Advisor
• Strong communication and customer service skills
• Friendly and approachable attitude
• Ability to build rapport and maintain positive client relationships
• Knowledge of automotive repair and maintenance is an asset
• Organized, detail-oriented, and able to multitask in a fast-paced environment
• Proficiency with shop management software is an asset
• Valid driver’s license

• Greet customers warmly and build strong, trusting relationships
• Listen to customer concerns, accurately document service needs, and provide repair/maintenance recommendations
• Explain estimates, timelines, and repair details to customers in an easy-to-understand manner
• Sell appropriate services to ensure vehicles are maintained to the highest standard
• Prepare and manage work orders, schedule appointments, and coordinate shop workflow efficiently
• Ensure customer satisfaction through regular updates and follow-up communication
• Handle payments and process invoices accurately