REQUIREMENTS;

• Excellent communication skills.
• Previous experience as a motor service advisor is an advantage.
• Ideally have a technical understanding/background.
• Full, clean driving licence.
• Must be flexible.
  Job Types: Full-time, Permanent
  Pay: €30,000.00-€40,000.00 per year

Benefits:

• Bike to work scheme
• Company events
• Company pension
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Education:

• Advanced/Higher Certificate (preferred)

Experience:

• Motor Sector: 2 years (preferred)

Licence/Certification:

• Full Clean Driving Licence (preferred)

Work Location: In perso

• Provide excellent customer service end to end from booking to return of vehicle and all the stages in between.
• Organise workshop schedule for the day and liaise with the workshop controller / manager.
• Organise roster for the month ahead on-line.
• Review staff clockings and approve overtime by technicans.
• Understand customer’s needs and requirements and maintain strong relationship.
• Communicate with customers throughout the day.
• Take bookings for the service department.
• Advise customers of any additional work to be carried out.
• Invoice work upon completion.
• Explain work carried out.
• Follow up with customers.
• Work closely with Warranty Coordinator and Planner.
• Work with the marketing associate with regard to promoting the workshop.