Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Service Advisor at Shottenkirk Chevrolet Waukee

Waukee, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

0.0

Posted On

04 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Vehicle Maintenance Knowledge, Estimating, Scheduling, Computer Skills, Problem Solving, Interpersonal Skills, Attention To Detail, Time Management

Industry

Retail

Description

Service Advisor Shottenkirk Chevrolet Waukee Shottenkirk Automotive Group is family-owned and has been in business for over 60 years. We currently operate 27 Automotive Dealerships in 6 states and employ over 2,500 people. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. Responsibilities: * Greet customers promptly * Obtain customer and vehicle information * Clearly report all vehicle symptoms as described by the customer * Determine and recommend maintenance base on age, mileage and history of vehicle * Prepare a complete and accurate estimate of cost for labor and parts * Establish follow up time * Monitor the progress of each vehicle throughout the day, and update customers frequently * Verify that the final invoice reconciles with the work performed on the repair order * Explain all completed work and charges to customers Requirements: * Proven record of achieving exceptional customer satisfaction * Past experience as a service advisor, assistant lane manager or service consultant * Very energetic personality * A desire for a long-term career with a growing organization * Personal and professional integrity * Computer skills and willingness to learn new programs Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Responsibilities

The Service Advisor is responsible for greeting customers, identifying vehicle maintenance needs, and providing accurate cost estimates. They also monitor vehicle repair progress and ensure clear communication with customers regarding completed work.