Service Advisor at Sime Darby

Upper Harbour, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Time Management, Organizational Skills, Computer Literacy, Data Entry, Workshop Scheduling, Job Card Preparation, Invoicing

Industry

IT Services and IT Consulting

Description

Company : Truck Stops (NZ) Ltd Truckstops is a wholly owned subsidiary of Sime Motors. Established in 1984, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for over 40 years. With 19 nationwide branches supporting Hino, Mack, Volvo and UD Truck & Bus, we have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand. The role An exciting opportunity exists for an experienced Service Advisor to become a key part of our busy and successful Service Team in Albany. This role will see you managing customer requirements for service and repair, including, keeping the workshop fully booked and running efficiently opening & closing workshop jobs and preparing job cards communicating with the workshop team to provide customers with progress updates monitoring work-in-progress and updating customers on delays preparing job cards for invoicing ensuring a high level of customer service To be successful, you will need: a passion for customer service with a personable friendly manner sound verbal and written communication skills a can-do team attitude impeccable time management and organisational skills professional telephone manner computer literacy and accurate data entry skills You may already be a successful service administrator keen to take on your next challenge; or maybe you're a mechanic wanting off the tools and ready for a change of scenery. Please submit your CV and covering letter via the 'Apply now!' button featured below. Check us out at www.truckstops.co.nz or email recruitment@simedarby.co.nz if you have questions. ALL applications must be made online, and the recruitment process will include phone screen, interview, right to work and reference checks. Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia. To explore exciting career opportunities in our Motors operations in Australia, click the link below: Sime Motors Australia Career Site

Responsibilities

Manage customer requirements for truck and bus service and repair while ensuring the workshop remains fully booked and efficient. Coordinate between customers and the workshop team to provide progress updates and prepare job cards for invoicing.