Southside Toyota is a long standing, awarding winning, high-volume Toyota dealer. When you join the Toyota team, you join a team that supports you. That pushes you to make your impossible possible, so together, we can lead the future of mobility.
Here at Eagers Automotive our mission is to empower and inspire leading automotive environments, to deliver customer excellence with consistency, efficiency and sustainability.
You can now register your interest in working with Southside Toyota right here. We are always looking for good people to join our company. Please complete the employment form to register your interest.

ESSENTIAL SKILLS

• Ability to consistently provide an exceptional Guest Experience that exceeds our Guests expectations, and provides an “Oh What a Feeling”,
• Awareness and ability to work efficiently,
• Strong time management & organisational skills,
• Ability to support and work with other team members and departments
• Reliability is very important to our Guests and the dealership,
• Enthusiastic, warm, keen and pleasant manner,
• High level of professionalism and personal presentation,
• Ability to consistently follow dealership process and procedures,
• Exceptional communication skills, verbal both face to face and phone, email and texting.
• History of achieving and exceeding monthly KPI’s and targets,
• Basic automotive mechanical knowledge,
• Good level of computer literacy,
• A minimum of 2 years Service Advisor experience within a volume brand,
• Pentana/ERA DMS experience highly regarded
• Toyota experience highly regarded

POSITION DESCRIPTION

• Providing at all times an exceptional experience to deliver our Guests an “Oh What A Feeling” when engaging with our dealership and the Toyota Brand
• Professional handling of Guest service and warranty repair enquiries and bookings, with quoting of Toyota Service Advantage Pricing
• Following department procedures, including driveway service reception, repair order creation & closing off, job costing, recommending and quoting repair work, obtaining Guest approval, vehicle handover
• Estimating cost and time required to complete service work
• Liason with the Night Foreman to ensure all repair work is carried out on time.
• Maintaining high level of presentation of the service reception and Guest Facilities
• Occasional travel required for product launch & training events
• Keeping Guest relationship management systems updated, and ensuring data accuracy and integrity

ESSENTIAL SKILLS

• Ability to consistently provide an exceptional Guest Experience that exceeds our Guests expectations, and provides an “Oh What a Feeling”,
• Awareness and ability to work efficiently,
• Strong time management & organisational skills,
• Ability to support and work with other team members and departments
• Reliability is very important to our Guests and the dealership,
• Enthusiastic, warm, keen and pleasant manner,
• High level of professionalism and personal presentation,
• Ability to consistently follow dealership process and procedures,
• Exceptional communication skills, verbal both face to face and phone, email and texting.
• History of achieving and exceeding monthly KPI’s and targets,
• Basic automotive mechanical knowledge,
• Good level of computer literacy,
• A minimum of 2 years Service Advisor experience within a volume brand,
• Pentana/ERA DMS experience highly regarded
• Toyota experience highly regarded

POSITION DESCRIPTION

• Providing at all times an exceptional experience to deliver our Guests an “Oh What A Feeling” when engaging with our dealership and the Toyota Brand
• Professional handling of Guest service and warranty repair enquiries and bookings, with quoting of Toyota Service Advantage Pricing
• Following department procedures, including driveway service reception, repair order creation & closing off, job costing, recommending and quoting repair work, obtaining Guest approval, vehicle handover
• Estimating cost and time required to complete service work
• Liason with the Night Foreman to ensure all repair work is carried out on time.
• Maintaining high level of presentation of the service reception and Guest Facilities
• Occasional travel required for product launch & training events
• Keeping Guest relationship management systems updated, and ensuring data accuracy and integrity

Please refer the Job description for details