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Service Advisor at Stocker Chevrolet, Inc.

State College, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

60000.0

Posted On

28 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused, Good Communication Skills, Good Time Management Skills, Multitasking, Reliable

Industry

Motor Vehicle Manufacturing

Description

Description Are you a "people person" with a passion for automotive excellence? Stocker Subaru is seeking an ambitious, customer-focused Service Advisor to join our fast-paced service department. In this pivotal role, you aren’t just a liaison; you are the bridge between our world-class technicians and our valued local community. The Role As a Service Advisor, you are the face of our service center. Your mission is to translate "car talk" into clear, actionable solutions for our customers. You’ll manage the customer journey from the first "hello" to the final hand-off, ensuring every client drives away feeling confident and cared for. Key Responsibilities Customer Advocacy: Listen intently to customer concerns, document symptoms accurately, and act as their dedicated guide through the repair process. Technical Liaison: Perform initial inspections and test drives to help technicians pinpoint issues quickly. Financial Clarity: Verify warranty, insurance, and service contract coverage; provide transparent, accurate repair estimates. Workflow Management: Schedule appointments, draft detailed repair orders, and maintain meticulous records in our database. Team Collaboration: Partner with supervisors and technicians to ensure every vehicle is serviced with speed, precision, and quality. Compensation & Benefits Pay: $40,000 – $60,000 per year Schedule: Full-time The Perks: 401(k) with company matching Comprehensive Health Insurance Generous Employee Discounts Rewarding Referral Program Requirements ideal candidates would have Good time management skills Reliable and be able to be counted on by team members and management Be customer focused Be able to multitask Have good communication skills The ability to work evenings and some saturdays

Responsibilities

As a Service Advisor, you will manage the customer journey from the initial greeting to the final hand-off, ensuring a positive experience. You will act as a liaison between customers and technicians, translating technical issues into understandable solutions.