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Service Advisor at Stonewall Harley-Davidson
Ruckersville, Virginia, United States -
Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Organizational Skills, Attention to Detail, Technical Knowledge, Dealership Management Systems, Microsoft Office, Multi-tasking, Professional Appearance, Passion for Motorcycles

Industry

Description
Description Responsibilities · Greet and assist service customers in a friendly, professional manner. · Prepare repair orders and communicate repair details clearly. · Coordinate with technicians to ensure accurate and efficient repairs. · Maintain regular contact with customers during service visits. · Promote additional services and accessories that enhance the Harley-Davidson experience. Qualifications · High school diploma or equivalent required; technical or business degree preferred. · Previous experience in a dealership service advisor role preferred (motorcycle, automotive, or powersports). · Strong understanding of Harley-Davidson products, maintenance schedules, and repair procedures. · Excellent customer service, communication, and organizational skills. · Proficiency with dealership management systems (Talon, CDK, or similar) and Microsoft Office. · Ability to handle multiple tasks and remain calm in a fast-paced environment. · Strong attention to detail and a commitment to quality service. · Professional appearance and a passion for Harley-Davidson motorcycles. · Valid driver’s license and motorcycle endorsement required. Compensation & Benefits · Competitive hourly pay plus performance incentives · Medical, Dental, and Vision Insurance · LegalShield Coverage · Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance · 401(k) with Employer Match · Paid Sick Leave, Vacation, and Holidays · Employee discounts on Harley-Davidson motorcycles, parts, and apparel · Ongoing Harley-Davidson service training and certification opportunities Schedule Full-time, including weekends and occasional evenings as required.
Responsibilities
The Service Advisor greets and assists service customers, prepares repair orders, and coordinates with technicians for efficient repairs. They maintain contact with customers and promote additional services to enhance their experience.