Service Advisor at Stress Free Auto Care

Redwood City, California, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

55000.0

Posted On

24 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Communication, Service Advising, Repair Options Consultation, Cost Estimation, Warranty Knowledge, Scheduling, Workflow Management, Typing Speed, Front Desk Sales, Shop Experience, AllData, Mitchell Products, B.A.R. Write it Right Standards

Industry

Vehicle Repair and Maintenance

Description

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success! Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry! Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process. Responsibilities: Greet customers and document their concerns regarding vehicle repairs Advise customers on repair options and costs Consult with technicians to provide accurate service outcomes Inform customers about potential cost savings and warranty protections Manage service center scheduling and workflow efficiently Keep customers updated on service changes and vehicle readiness Assist customers in deciding on repair options Maintain facility cleanliness and organization Requirements: Typing speed of 40+ Words Per Minute Verifiable shop experience as Front Desk Sales/Advisor Sales/Management Eligibility to work in California Familiarity with repair and labor guides such as AllData or Mitchell products Knowledge of the B.A.R. Write it Right standards Why Join Us: Competitive Base Pay: $55,000 Uncapped Monthly Bonus OTE $70,000+ Paid time off, health, dental, and vision insurance 401k with matching, referral program, and employee discounts Enhance your skills in customer service and automotive industry knowledge Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.

Responsibilities

The Service Advisor will communicate with customers regarding their vehicle repair needs, advising them on options, costs, and warranty protections. This role also involves managing service center scheduling and workflow efficiently while keeping customers updated.