JOIN OUR TEAM AS A SERVICE ADVISOR AT SUBARU WINDSOR

At Subaru Windsor, we’re seeking a friendly and professional Service Advisor to guide customers through their vehicle maintenance and repair needs. The ideal candidate will be a great listener, detail-oriented, and focused on providing an exceptional customer experience.

REQUIREMENTS:

• Excellent customer service, communication, and problem-solving skills.
• Ability to work independently and within a team.
• Strong organizational skills and attention to detail.
• Ability to operate both manual and automatic transmissions.
• Flexibility to work evenings and weekends as needed.
• Minimum Grade 12 education; additional automotive or customer service training is a plus.
• Previous service advisor experience is an asset, but we’re open to training the right candidate.

• Greet customers promptly and professionally, both in-person and over the phone.
• Schedule appointments and offer personalized service for routine maintenance and repairs.
• Advise customers on repair needs, service costs, and maintain clear communication throughout the process.
• Provide detailed explanations of repairs and ensure customer understanding of services performed.
• Handle customer inquiries and complaints, ensuring satisfaction with every interaction.
• Maintain accurate documentation and ensure the cleanliness of workspaces and customer vehicles.
• Promote dealership service specials and maintain up-to-date knowledge of industry trends and competitor offerings.