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Service Advisor at Transource Truck & Equipment Inc

Sioux Falls, South Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

75000.0

Posted On

19 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Scheduling, Work Order Preparation, Labor Estimation, Communication, Equipment Knowledge, Parts Knowledge, Maintenance Advising

Industry

Truck Transportation

Description

Description TranSource Truck & Equipment, Inc. is a growing company representing Mack Trucks and Volvo Construction Equipment, along with being the Servicing Dealer for multiple other product lines that support the On Highway, Construction and Agriculture Industry. TranSource Truck & Equipment is looking to hire a Service Advisor at our Sioux Falls location. Primary Responsibilities: Greet customers and answer phone calls throughout the workday. Report to the Service Manager and work closely with the Service Technicians, Parts and Sales Department. Schedule service appointments and advise customers about necessary services for routine maintenance. Communicate with customers about inspection results, recommend corrective procedures, and prepare work order for needed and approved repairs. Prepares a repair order showing time, cost and labor estimates for services needed. Check on progress of repair orders throughout the day, to ensure timely completion. Communicate with customer on progress of the job and any additional repairs that are required.. Maintains high customer satisfaction standards. Responsible to keep skills up to date with industry trends, emerging technologies, & dealer standards per OEM. Must have experience with parts or equipment. Benefits: Competitive Compensation Package, Including Salary and Monthly Commission Vacation, Sick & Holiday pay from start date Health, Dental, Vision & Life Insurance within 30 days of start date 401K with Generous Match $45,000 - $75,000 per year Hours 8:30 am - 5:30 pm Background check and drug test required. Apply online or forward resume and cover letter to: Matt.Jensen@TranSourceUSA.com #TSP1

Responsibilities

The Service Advisor manages customer interactions, schedules service appointments, and coordinates between technicians, parts, and sales departments. They are responsible for preparing repair orders, providing cost estimates, and ensuring high customer satisfaction through timely job completion.