Service Advisor at Trust Acura

Irvine, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

16.5

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Automotive Service Advisor, Customer Service, Communication Skills, Writing Skills, Typing Skills, Automotive Products Knowledge, Repairs Knowledge, Parts Knowledge, Problem Solving, Customer Satisfaction, Repair Orders, Estimation Skills, Team Collaboration, Bilingual

Industry

Description

Description Trust Automotive Group at our Irvine Acura location is now seeking a dynamic team member with a proven track record in a used car automotive environment. We are hiring an experienced Automotive Service Advisor to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long-term success. When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more: Competitive Wages Paid Vacation, Sick and Holidays Paid Basic Life & AD&D Insurance 401K & Match Health, Dental, Vision Insurance Other Supplemental Insurance options such as: Additional access to Voluntary Term Life & AD&D Insurance Policy; Short Term Disability; Accidental, Critical Illness, and Cancer Policy In this position you would be responsible for advising and greeting customers; listening to their description of the problems or service needed, determining the type of service required, and preparing repair orders. If a vehicle requires additional repairs not covered in the original order, you will estimate the additional cost and telephone the customer for permission to do the work. You would report directly to the Service Manager. Qualifications: High School Diploma or equivalent Minimum 1 year of Automotive Service Advisor/Writing Working knowledge and experience of automotive products, repairs, and parts Strong communication skills and the ability to translate customers’ needs to workable technician orders Strong writing and typing skills All applicants must be authorized to work in the USA Ability to demonstrate the ability to pass pre-employment testing including background checks, MVR, drug test, and valid driver's license. Must have a valid driver’s license and be eligible for coverage under shop insurance policy (Not an excluded driver) Bilingual preferred but not required. Essential Duties, but not limited to: Follows all company processes and procedures Advises customers of necessary services, repairs, and benefits Maintains Pricing Policies Meet manufacturer’s customer satisfaction levels Maintains our company standards of gross profit production and customer satisfaction. Always communicating internally and externally with other departments, employees, and vendors Updating and communicating with customers in a timely manner Complies with all rules and regulations as required Salary Range: $16.50 + commission Type: Full-time Apply today and find out all our dealerships have to offer!

Responsibilities

Advising and greeting customers, listening to their service needs, and preparing repair orders. Estimating additional repair costs and obtaining customer approval for additional work.