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Service Advisor / Writer at Pedder Nissan
Hemet, California, United States -
Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Automotive Repair, Service Advising, Organization Skills, Multitasking, Time Management, Self-Motivated, Take-Charge Attitude

Industry

Retail Motor Vehicles

Description
Description The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are – Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway. We pride ourselves in having a great work environment that translates to a great customer service experience. The Service Advisor role is highly customer-centric and is responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Requirements Responsibilities Advises customers on necessary and recommended services. Offers additional services and repairs to customers. Computes cost of replacement parts and labor to restore the vehicle to the condition specified by the customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Meets and exceeds dealership's standards for repair and order production while ensuring high CSI ratings Qualifications Automotive Repair / Service Advising experience Ability to work independently and be self-motivated Take-charge customer focused attitude focused on outcomes and high satisfaction Strong organization skills, able to multitask, and can manage time to meet frequently changing deadlines in a fast-paced environment
Responsibilities
The Service Advisor role is responsible for selling, identifying, and documenting service, maintenance, and repair service for customers. Advises customers on necessary and recommended services while ensuring high customer satisfaction ratings.