Service Advisors | Beaverton Motorcycles at Lanphere Enterprises, Inc.

Tigard, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

80000.0

Posted On

22 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Time Management, Follow Up, Patience, Pressure Handling, Mechanical Inclination, Software Adaptability, Relationship Building, Health Check Performance, Feature/Benefit Presentation, Schedule Flexibility, Motorsports Passion

Industry

Automotive

Description

🏍️ Ready to Rev Up Your Career? 🏍️ Earn up to $80K annually (give or take a few, depending on experience and performance), doing a job you actually love! 😎 If you’re someone who thrives in a fast-paced environment, quickly picks up new software, and delivers top-tier customer service with a smile, we want YOU! 💻✨ Do you have experience with Lightspeed? Bonus points! But don't worry, if you can adapt to new software quickly, you’re in the running. 📈 Beaverton Motorcycles, part of the Lanphere family of dealerships, is looking for motivated, customer-focused Service Advisors to join our award-winning Service Team. While experience is a plus, a positive attitude and a passion for motorsports are the real key to success! Sundays and one week day off; work schedule is usually 9a-6p. 🏆 This is more than just a job – it's a chance to form lasting relationships with customers (and co-workers) who share your love of motorcycles. Plus, there's no shortage of work and plenty of opportunities for performance-based pay! 🚀 THE IMPRESSIVE BENEFITS & PERKS THAT MAKE US A GREAT CAREER DESTINATION · WEEKLY PAY · Medical, Dental, Vision, Pharmacy – an industry leader in benefit offerings (employer pays more than 80% of the employee-only premium) · Income replacement insurance (short- and long-term disability), critical illness, accident, life, and more · Paid time off (start accruing on day one) · Take your Birthday off (BirthdayAway) · Employee purchase plan (vehicles, motorcycles/ATVs, service, parts, apparel, gear, and more) · Employee assistance program · Company-paid life insurance · Flexible spending plan or health savings account; daycare spending plan · Top rated 401(k) w/employer match · Years of Service Awards (be rewarded for your loyalty and longevity) · Pet insurance discount programs · Plus more ⚡️ Are You the Hero Our Customers Need? ⚡️ As a Service Advisor, you’ll be the go-to expert ensuring our customers leave with peace of mind, knowing their gear—whether it’s a motorcycle, ATV, Side by Side, watercraft, generator, or lawn mower—is in the best hands. 🏍️🌊 You’ll be the heartbeat of the service experience, the bridge between customers and technicians, keeping everything running smoothly. Whether it’s explaining necessary repairs or setting expectations, you’ll listen, understand, and take charge of each service and repair request. 🎧⚙️ Your role? To make sure every customer knows exactly what repairs are needed, and what maintenance is recommended, all while keeping them in the loop and confident their equipment will be repaired right the first time—and fast! ⏱️💪 Our customers might not want to bring in their vehicles, but you’ll make sure they’re excited to know they’re getting top-notch service, every single time. Fast. Reliable. Trusted. That’s your promise! 🚗🔧 WHAT YOU'LL NEED · Motorcycle Endorsement (required) · Excellent communication skills with a customer focus and friendly, helpful attitude · Patience and the ability to perform under pressure · Be mechanically inclined · Unmatched follow up and time management skills · A smile on your face and in your voice at all times · Flexible schedule to cover dealership hours including Saturdays WHAT YOU’LL DO · Build customer relationships through a proper meet-and-greet · Help our customers understand proper maintenance using maintenance menus (reliability) · Complete a thorough equipment health check by performing a multi-point inspection (safety) · Communicate effectively with the customer by giving feature/benefit presentations · Let the customer decide, yes or no · Follow up on customer-declined repairs This job posting in no way states or implies that these are the only duties to be performed in this role. All positions require background and drug screen for chosen candidates. Beaverton Motorcycles - a better way to work™ Feel proud about the organization you work for and get great benefits too! 60 years and still going strong! Apply today! Lanphere Enterprises, Inc. is recognized as one of the premier retailers of automobiles, motorcycles, and related services and accessories in the Pacific Northwest. Our family of businesses includes Beaverton Honda, Beaverton INFINITI, Beaverton Kia, Beaverton Motorcycles, Canyon Road Auto Body, and Beaverton Auto Spa. Lanphere Enterprises, Inc. is proud to be an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are respected and valued. Employment decisions are based on qualifications, merit, and business needs.

Responsibilities

The Service Advisor acts as the primary link between customers and technicians, ensuring customers understand necessary repairs and maintenance for their equipment, including motorcycles, ATVs, and power equipment. This role involves building customer relationships, explaining service needs clearly, and managing the entire service experience to ensure fast, reliable, and trusted repairs.