Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Service Ambassador- UAEN only at Emirates Islamic Bank

Ras Al Khor Ind. Third, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

06 Aug, 26

Salary

0.0

Posted On

08 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Interpersonal Communication, Digital Banking Tools, Lobby Management, Queue Management, Product Promotion, Administrative Support, Compliance, Retail Experience, Hospitality Experience

Industry

Banking

Description

Key Responsibilities: * Greet and welcome customers professionally as they enter the branch * Identify customer needs and direct them to the appropriate staff or service channel (e.g., teller, banker, ATM) * Educate and assist customers with digital banking tools, mobile apps, and self-service kiosks * Manage lobby traffic, maintain queue flow, and reduce customer wait times * Handle basic customer inquiries regarding account information, branch services, and product offerings * Promote bank products, services, and special offers aligned with customer needs * Collect and act on customer feedback to improve service delivery * Support branch operations with administrative tasks as needed * Ensure the lobby and self-service areas are clean, orderly, and fully stocked with marketing materials * Follow all bank policies, procedures, and compliance regulations Job Skills & Qualifications: * High school diploma or equivalent * Prior experience in customer service, retail, or hospitality; banking experience a Plus Strong interpersonal and communication skills. * Basic knowledge of banking products and digital tools. * Ability to manage multiple tasks and prioritize in a fast-paced environment What we offer you: * Competitive salary package * Strong emphasis on work-life balance and wellbeing across the bank * World-class Learning & Development platform and career development * Generous annual leave entitlement and Private Healthcare * Preferential banking facilities for employees.

Responsibilities

The Service Ambassador is responsible for welcoming customers, managing lobby traffic, and assisting clients with digital banking tools. They also promote bank products and ensure the branch environment remains professional and orderly.