Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Service and Parts Counter Clerk at Blanchard Equipment Company, Inc

Waynesboro, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Inquiries, Product Sales, Parts Delivery, Work Order Management, Record Keeping, Filing, Customer Profile Updates, Inventory Maintenance, Warranty Claims Processing, Accounting Practices, Microsoft Office, Internet Functions, Office Procedures, Mechanical Terms

Industry

Manufacturing

Description

Position Specifics: Department: Service Reports to: Service Manager or Service Location Manager Supervises: None Purpose: Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership. Responsible for selling, receiving, and delivery of parts and accessories. In addition performs in-store customer service and stocking duties. Responsibilities: Fields internal and external customer inquiries to the Service Department Promotes and sells products and/or services to meet customer needs Supplies Service Technicians with parts as required Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they a closed and invoiced Maintains the service library with current information (for example, files, bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager Maintains Service Department filing and records Updates customer profiles using equipment, hours, or other information from the customer work orders Maintains accessories and supplies and prepares replacement orders May prepare Service Technician efficiency reports May process warranty and/or product improvement claims including the computation of charges, submission, and follow up Experience, Education, Skills and Knowledge: Basic knowledge of accounting practices Ability to use and understand desktop load applications such as Microsoft Office and internet functions Knowledge of office procedures General understanding of mechanical/technical terms is preferred High School Diploma or equivalent work experience

Responsibilities

This role assists the service manager with accurate reporting and record maintenance for the service department, while also being responsible for selling, receiving, and delivering parts and accessories. Duties include handling customer inquiries, supplying technicians, opening and closing work orders, and maintaining service documentation.