Service and Repair Professional 1 at Emerson autotmotive

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

0.0

Posted On

11 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Execution, Customer Satisfaction, Procedure Adherence, Site Visit Reporting, Customer Query Response, Technical Assistance, Product Knowledge, Technology Awareness, Installation Support, Commissioning Support, AMC Support, ARC Support, Data Management, Flow Metering System, Flow Meter, Gas Chromatograph

Industry

Automation Machinery Manufacturing

Description

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE: * Overall responsibility for on-site service job execution and completion with satisfaction to customer * Ensure executing services in accordance with Emerson Standard procedures and operations are carried out within time schedule. * Prepare detailed site visit report / MOM and arrange signed off from customer after completion of each job. * Promptly respond to customer’s queries and complaints, escalating when necessary and ensuring that corrective action is taken by own organization and by customer organization. * Ensure Emerson Quality Management System and Procedures / Work Instructions are followed, and standards are maintained. * Provide technical assistance and support to Project / Engineering department, on demand basis. * Keep up-to-date knowledge on new services and product offered by Emerson Flow System. Maintain technical awareness of new technology and share the knowledge with the service team members. * Provide installation, commissioning, AMC and ARC service support and Maintain AMC/ARC calendar up to date. * Keep service visit data including product configuration back-up are up-to-date on Server for various service calls. * Knowledge on Flow Metering System * Work Experience on Products like Flow Meter, GC, Flow Computer, Control Valve, PLC, HMI etc. * Bachelor in Electronics or Instrumentation Engineering with minimum 2-4 years of work experience. * Experience on Flow Metering System for Oil & Gas Industry is preferred. WHO YOU ARE: You are an active learner who uses both success and failure as learning opportunities. You build partnerships and collaborative work to reach the target objectives set by the team. You take action quickly and critically in constantly fast paced and unexpected situations. FOR THIS ROLE, YOU WILL NEED: PREFERRED QUALIFICATIONS THAT SET YOU APART: OUR OFFER TO YOU: By joining Emerson, you will be given the opportunity to make a difference through the work you do. Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees. We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship. We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company. We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office. Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities. Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent. OUR COMMITMENT TO DIVERSITY, EQUITY & INCLUSION At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

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Responsibilities

Responsible for on-site service job execution, ensuring customer satisfaction and adherence to Emerson's procedures and schedules. This includes preparing site reports, responding to customer queries, and maintaining quality standards.