Service and Sales Parts Assistant

at  MacGregor Industrial Supplies Ltd

We are currently recruiting for a Service and Sales Parts Assistant at our Inverurie Branch.
The successful candidate will ensure the efficient operation of the parts recognition, ordering and delivery services to meet departmental and customer parts requirements.

SKILLS AND EXPERIENCE

• Experience in a similar role will be an advantage but full training will be given.
• Must have excellent customer service skills.
• Must be numerate and literate with good IT skills.
• Ability to multitask and work within a fast-paced environment.
• Must be able to work as part of a team and demonstrate willingness to help and support colleagues when required.
• Forklift Licence

• Support other staff within the organisation as necessary on a day-to-day basis e.g. providing parts provisioning advice and support, administration support and customer service within Service and Sales.
• Ensure the security of designated stock holdings within the stores including hazardous materials.
• Maintain a centralised parts location system and, together with the Manager, identify and resolve stock control and/or pick fail problems.
• Provide parts provisioning support to the Workshops team members.
• Provide customer support, as necessary, via phone and/or counter enquiries including sales order processing.
• Advising the Workshops Manager on parts control matters.
• Ensure the accuracy of stock put away.
• Carry out rolling stock check to assure stock levels are accurate.
• Advise other MIS Ltd staff on the parts receipt, put away and control processes.
• Liaise with managers and/ or Supervisors in procuring given tasks and compliance with departmental procedures to meet objectives including scheduling and costing.
• Parts Inventory Control including purchasing, receipt, storage, issue and despatch.
• Ensure compliance with departmental standard operating procedures ( SOP’s).