Service and Scheduling Manager at Connection Crew
London SE1 5JX, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

04 Oct, 25

Salary

34000.0

Posted On

05 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Other Industry

Description

YOUR DESIRED EXPERIENCE (BUT NOT REQUIRED):

  • Experience in Event Crewing, Logistics and Production
  • Experience managing a large remote workforce
  • High tolerance of rug-pull moments and moving goal posts

WHO WE ARE

We are Connection Crew: a Social Enterprise providing teams of talented people to solve complex production challenges - from building epic stages to crewing iconic events and more – working across a range of sectors including events, construction and TV production.
19 years in the making, with multiple awards and thousands of events under our belt, all our work drives positive change for people and planet.
Connection Crew employs 20 people in the office team (including our production arm, Stitch) and have around 200 crew on site.

Responsibilities

BASED IN SOUTH BERMONDSEY, LONDON, YOU’LL PLAY A KEY PART IN DELIVERING EVENTS THAT LOOK GREAT AND DO GOOD.

This is a full-time position on a 6-month initial contract, supporting our operations team through the peak season.

YOU CAN FIND MORE IN-DEPTH INFORMATION ABOUT THE ROLE AND CONTRACT DETAILS BELOW.

(P.S. If you’re interested but would like to talk about the role or application process before applying, please call or email. We’re happy to arrange a confidential, informal chat.)

YOUR NEW ROLE:

  • Utilise our operating software to manage multiple crew schedules and bookings in a live 3-day rolling cycle
  • Facilitate changes and last-minute demand for crew bookings through dynamic scheduling
  • Key decision maker on bookings ensuring the highest levels of service are met
  • Work alongside an experienced operations co-ordinator to book crew using the phone and the scheduling application
  • Sign off crew shifts accurately to ensure a timely payroll report is ready for finance each week
  • Liaise across the business to ensure the highest quality information is recorded, disseminated, and passed to crew appropriately
  • Manage crew transport, vehicle movements and logistics as required
  • Work closely with the Recruitment and Development Officer to:
  • Support the leadership programme, ensuring candidates are supported and given appropriate opportunity by the operations team
  • Support the mentoring programme, championing it to the crew and ensuring mentors and mentees needs are given appropriate consideration by the operations team, crew chiefs and the wider team
  • Agree KPIs and targets with senior managers and deliver reports and suggestions for improvement
  • Ensure reports are delivered and meetings are happening on time, every time
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