NEW HOMES - SERVICE AND WARRANTY COORDINATOR

• Join the most recognised and respected residential home builder in NSW
• Be a pivotal part of the client’s experience
• Thornton office location
  From architecturally designed first homes to luxurious residences, from multi-residential projects to investment properties, McDonald Jones Homes has grown and evolved to offer a range of building services that cater to diverse needs, goals and budgets and today we are recognised as one of Australia’s leading builders of residential homes. We strive to set the benchmark in the new home building industry while ensuring that our people, both customers and staff, are at the centre of everything we do along the way.
  We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1000 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home building group.
  Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employees.

The Service and Warranty Coordinator plays a vital role within our Service and Warranty team, reporting directly to the Team Leader. This position is focused on delivering seamless administrative support by coordinating inspections and scheduling trades, ensuring our new homeowners enjoy a smooth and positive post-build experience. In this role, you will:

• Provide an unbeatable customer experience
• Be responsible for efficiently coordinating calendars for our Serviceteam including organising appointments, trades and ensuring optimal utilisation of our serviceperson’s time
• Issuing and maintaining service reports, ordering materials and processing returned onsite paperwork
• Building and maintain strong relationships with internal and external stakeholders
• Successfully complete various administrative tasks with efficiency and excellent attention to detail
• This is a 12 month parental leave cover contrac

You will share a passion for our purpose and be aligned to our core values. In addition, you will demonstrate:

• A focus on providing exceptional customer experiences
• Effective communication and administrative skills
• Outstanding organisational, and planning skills whilst working with competing priorities
• Intermediate knowledge and use of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
• A flexible approach and attitude towards your work due to changing prioritie