Service and Warranty Operations Technician at B Hepworth
Redditch B98 9HL, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

18 Sep, 25

Salary

0.0

Posted On

19 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Microsoft Word, Written Communication, Interpersonal Skills, Life Insurance, Sap, Excel, Soldering, Manufacturing

Industry

Other Industry

Description

DEFINITION:

To work within Service and Warranty operations to assist in the maintenance, repair and overhaul of windscreen wiper systems and associated product

SKILLS AND ATTRIBUTES:

· Experience in manufacturing is preferred
· Knowledge of reading and understanding technical drawings
· Soldering skills a bonus
· Computer literature – Experience with SAP, Microsoft Word and Excel
· Strong interpersonal, organisational and planning skills
· Good communication and interpersonal skills in order to liaise with customers
· Excellent oral and written communication
· Ability to present data effectively paying attention to detail
· Flexible proactive approach to work
· Ability to work in a team
· Ability to work in a fast paced, diverse, environment
· Ability to stay calm under pressure
Job Type: Full-time
Pay: £24,960.00 per hour
Expected hours: 12.50 per week

Benefits:

  • Bereavement leave
  • Canteen
  • Company pension
  • Employee discount
  • Free parking
  • Life insurance
  • On-site parking

Schedule:

  • Monday to Friday

Work Location: In person
Reference ID: HEPW202

Responsibilities

· Booking in and out of related product, using SAP system and RMA process
· Carry out mechanical and electrical repair, refurbishment and overhaul of returned product
· Inspect returned product, identify faults and troubleshoot issues
· Write reports detailing findings for returned product
· Dealing with customer returns and providing customer support
· Liaise with Quality Team on findings from product issues
· From time to time provide on-site support

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