Family Ford in beautiful Parksville BC has an opening for a full-time Service Appointment Coordinator.
We are looking for an enthusiastic team member who strives to achieve excellence in guest satisfaction. This position will act as one of the dealership’s front line guest relations and service representatives.

Duties Include:

• Handling all incoming guest appointment inquiries efficiently and accurately
• Electronically schedule appointments
• Obtain and record all relevant guest information in scheduling sheets
• Verify all appointments one working day prior to arrival
• Generate and maintain appointment schedules on a daily and monthly basis
• Other duties and tasks as required

Requirements:

• High school or equivalent
• Proficient in Microsoft Office
• Have great verbal and written communication skills
• Customer service experience is considered an asset

Family Ford is a guest-centric and employee-focused local dealership that believes in providing a great environment for each and every employee and guest. We provide great support, teamwork, and fantastic coaching to help you develop in a positive work environment. Family Ford also offers access to a benefit package including extended health and a pension plan.
We have been in Parksville for over 30 years and throughout our tenure we have striven to include the best possible guest service with top-notch repair/maintenance work and comprehensive new and used car, truck, and SUV inventories.
We thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $19.00-$23.00 per hour

Benefits:

• Company events
• Company pension
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Store discount
• Vision care
• Wellness program

Work Location: In perso

• Handling all incoming guest appointment inquiries efficiently and accurately
• Electronically schedule appointments
• Obtain and record all relevant guest information in scheduling sheets
• Verify all appointments one working day prior to arrival
• Generate and maintain appointment schedules on a daily and monthly basis
• Other duties and tasks as require