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Service Appointment Coordinator at Jim Shorkey Family Auto Group
North Huntingdon Township, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Phone Skills, Detail-Oriented, Multitasking, Computer Skills, Organizational Skills

Industry

Retail

Description
Description Service Appointment Coordinator Location: North Huntingdon, Pa Join Our Team at North Huntingdon Mitsu! Are you organized, customer-focused, and ready to be the voice of exceptional service? Our Mitsu dealership in North Huntingdon is seeking a Service Appointment Coordinator to ensure our customers receive a seamless and positive experience when scheduling vehicle maintenance and repairs. This role is key to keeping our service department running smoothly. You’ll interact daily with customers via inbound and outbound calls, while collaborating closely with Service Advisors, Managers, and Technicians to deliver top-notch service. What You’ll Do: Provide friendly, professional assistance to customers over the phone for scheduling service appointments. Answer questions, explain the value of our services, and ensure accuracy in appointment details. Build strong relationships with clients to create a welcoming and trustworthy experience. Maintain and update client information in our database. Support team members with additional tasks as needed. What We Offer: Advanced Training & Career Growth Opportunities Positive, Team-Oriented Work Environment Comprehensive Benefits Package: Medical, Dental, Vision, HSA/FSA, Life & Disability Insurance 401(k) with Company Match Paid Vacation No Weekend Hours Employee Discounts on vehicles, parts, service, and accessories Company-Issued Uniforms Provided Requirements What We’re Looking For: Must be at least 18 years old Valid driver’s license with a clean MVR Ability to pass a background check and drug screening Detail-oriented and thrives in a fast-paced, results-driven environment Professional, friendly phone skills with a passion for customer service Strong computer skills and ability to multitask Ready to take the next step in your career? Apply today and become part of the Mitsu family!
Responsibilities
The Service Appointment Coordinator will provide friendly assistance to customers over the phone for scheduling service appointments and ensure accuracy in appointment details. This role involves building strong relationships with clients and supporting team members with additional tasks as needed.