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Service Appointment Coordinator at Westminster Toyota
New Westminster, British Columbia, Canada -
Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

0.0

Posted On

26 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Organizational Skills, Telephone Manners, Teamwork, Computer Skills, Customer Service, Self Starter, Solutions Oriented

Industry

Automotive

Description
Company Description Westminster Toyota has been located in the center of the lower mainland in New Westminster for 30 years. The car dealership has a strong presence with many loyal customers. The dealership is located at 1050 Boyd street in Queensborough, New Westminster. Why join Westminster Toyota? Our staff work in a supportive, diverse, and fun environment. This positive work environment leads to a positive customer experience and is a big part of why our customers would refer us to their friends and why our staff stay with us for a long time. Come and be a part of this growing business! Job Description Westminster Toyota is currently seeking a full time Service Appointment Coordinator and Receptionist to join our busy Service Department. This role is responsible for answering customer phone calls and directing those calls to the correct Service team members. This person will also book appointments over the phone for customers and respond and book appointments that come in as an email request. The appointment coordinator is responsible for making outgoing reminder phone calls, running daily reports on the computer and working directly with the public. We are looking for someone who is happy, outgoing and enjoys helping people. Qualifications You must possess the following qualifications: Strong organizational skills Excellent telephone manners Experienced at working on a team Strong computer skills (Reynolds and Reynolds experience an asset but not mandatory) Self starter that is capable of working independently Experienced at providing excellent customer service Solutions oriented individual Additional Information This is a full time position.
Responsibilities
The Service Appointment Coordinator is responsible for answering customer phone calls, directing those calls to the correct Service team members, and booking appointments. This role also includes making outgoing reminder phone calls and running daily reports on the computer.