Service Apprentice Craftsman at BROAD RIVER RETAIL

Wellford, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Craftsmanship, Problem Solving, Attention to Detail, Organizational Skills, Time Management, Power Tools, Furniture Repair, Record Keeping, Professional Appearance, Artistic Skills, Carpentry, Communication, Learning, Driving, Computer Navigation

Industry

Retail

Description

Job Details Job Location: SPARTAN RIDGE CORPORATE - Spartanburg, SC 29301 Service Apprentice Craftsman AT A GLANCE: Broad River Retail is currently seeking a Service Apprentice Craftsman to join our Customer Experience team. The Master Craftsman provides world class customer service while assessing and repairing furniture in the customer’s home. A DAY IN THE LIFE AS THIS MEMORY MAKER: Assessing damages and choosing appropriate methods of repair for wood furniture, leather, fabric, marble, and motion upholstery Working comfortably with hands Displaying an aptitude for craftsmanship, artistic and/or carpentry services Service-oriented, friendly, and helpful attitude with the intention of satisfying the customer 100% while exercising good judgment and strong problem-solving skills. Maintaining a clean and organized company vehicle to ensure all necessary tools are assessable and safely stored Learning new skills to successfully repair furniture in a customers home and determine showroom quality Perform additional functions that may be assigned at the discretion of management MEMORY MAKER PERKS AND BENEFITS: Salaried position. There will be a Salary increases as well as potential monthly completion bonus upon completing apprenticeship. Performance-based bonus potential Medical, dental, vision, and life insurance options Paid time off and 401K matching contribution Employee discount (40%) at Ashley Internal Opportunities for career growth and advancement CULTURE SNAPSHOT: Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. We take pride in training and developing our teams so that they can provide a premier customer experience to every guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry. OUR COMMITMENT TO YOU: Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self. Qualifications WHAT YOU’LL NEED TO SUCCEED: Desire for continuous learning and development Ability to keep accurate records of work performed to assist in statistical record keeping Demonstrate excellent organizational skills, high level of attention to detail and professionalism Exhibit a professional appearance at all times and display a strong work ethic Previous experience including assembling furniture or other goods and/or construction trade with the ability to use power tools safely and efficiently Product knowledge including various types of furniture and supplies Proper product handling and manipulation Ability to lift a minimum of 50 lbs. Knowledge of basic computer navigation, including data entry and internet navigation Knowledge of smartphone usage (i.e., taking photos, emailing, etc.) Excellent customer service skills, time management skills, and attention to detail while learning and working with a trainer Clean driving record with a valid drivers' license High School diploma or equivalent WORKPLACE ENVIRONMENT: While performing the duties of this job the employee is: This role is primarily performed in the company vehicle or onsite in a customer’s home. Physical requirements such as extended periods of sitting, standing, and moving In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position

Responsibilities

The Service Apprentice Craftsman assesses damages and repairs furniture in customers' homes while providing excellent customer service. They maintain a clean and organized vehicle and learn new skills to ensure high-quality repairs.