Are you passionate about customer service and interested in the automotive industry? BMW Sarnia is looking for a Service Assistant to join our Service Department. This is a great entry-level opportunity for someone with strong people skills, attention to detail, and a desire to grow into a Service Advisor role.
In this position, you’ll support the service team by greeting customers, coordinating appointments, and ensuring smooth communication between clients and technicians — all while learning the fundamentals of dealership service operations.

• Customer Support: Greet service customers warmly, gather vehicle concerns, and ensure accurate intake details.
• Scheduling & Coordination: Assist with appointment booking, repair timeline updates, and technician dispatching.
• Communication: Help keep customers informed on their vehicle status and next steps throughout the service process.
• Admin Tasks: Support repair order creation, warranty documentation, and data entry using dealership software.
• Team Collaboration: Work closely with technicians and the Service Manager to ensure an efficient and positive service experience.
• Career Development: Gain hands-on experience and mentorship with the goal of growing into a Service Advisor role.