Service Assistant at ORLANDO MINI

Eatonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organization, Time Management, Communication, Professional Appearance, Driving Record Management, Background Check Compliance, Inventory Management, Work Distribution, Concierge Support

Industry

Description

Fields Orlando Mini dealership is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships. Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization. Responsibilities * Assist in overseeing the flow of the drive lane. Ensure that customers receive prompt, courteous, and effective service. * Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. * Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled * Insures that the daily inventory of technicians' time is consistently sold to service customers. * Distribute work between technicians efficiently Qualifications * Organized and with strong customer service skills * Demonstrated ability to manage others * Time management skills * Fantastic communication skills with your customers * Professional, well-groomed personal appearance. * Acceptable motor vehicle driving record according to dealership guidelines * Willing to submit to a pre-employment background check and motor vehicle report What We Offer Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: while performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger and reach with hands and arms; climb or balance; and talk or hear; frequently is required to stoop, kneel, crouch, or crawl; occasionally required to sit.

Responsibilities

The Service Assistant will oversee the drive lane flow to ensure customers receive prompt, courteous, and effective service while taking ownership of the customer experience. Responsibilities also include providing concierge support for inquiries and efficiently distributing work among technicians to ensure daily time is sold.