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Service Associate, CCU.Egypt- Sphynx - Customer Experience.Client Experienc at Mashreq Careers
, , Egypt -
Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Complaint Resolution, Customer Inquiries, Banking Products, Regulatory Compliance, Customer Satisfaction

Industry

Banking

Description
Responsible for addressing customer complaints, inquiries and concerns related to banking products, services, transactions and policies. The primary objective is to resolve complaints efficiently and effectively while maintaining high levels of customer satisfaction and adherence of regulatory requirements.
Responsibilities
The primary responsibility involves addressing customer complaints, inquiries, and concerns related to banking products, services, transactions, and policies. The main goal is to resolve these issues efficiently and effectively while ensuring high customer satisfaction and adherence to regulatory requirements.