Start Date
Immediate
Expiry Date
20 May, 25
Salary
0.0
Posted On
21 Feb, 25
Experience
5 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Computer Science, Mainframe, Service Delivery, Knowledge Management, Middleware, Cloud, Itil, Programming Languages, Communication Skills, Root, Databases
Industry
Information Technology/IT
REQUIREMENTS
ABOUT THE ROLE
FDM is a global business and technology consultancy seeking a Service Assurance Manager to work for our client within the finance sector. This is initially a 12-month contract with the potential to extend and will be a hybrid role that will be based in London.
As a Service Assurance Manager you will an analytical thinker, curious and striving for continuous learning. You will play a crucial role to ensure a seamless service delivery, customer satisfaction and continuous improvement. You will manage and monitor performance metrics and maintain SLA compliance.
RESPONSIBILITIES