Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Service BDC at einsdental p+k GmbH
El Cajon, California, United States -
Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Communication, Appointment Scheduling, CRM Documentation, Service Inquiries, Phone Service, Customer Retention, Service Promotions, Follow-ups

Industry

Retail

Description
Description Overview: The Service BDC (Business Development Center) Representative manages inbound and outbound customer communications for the service department. This role ensures all service inquiries are handled professionally, appointments are scheduled efficiently, and customers receive timely reminders and updates. Responsibilities: Answer incoming service calls and respond to online inquiries Schedule, confirm, and reschedule service appointments Make outbound calls for maintenance reminders and follow-ups Document all communication in the CRM system Provide accurate information about dealership services and promotions Coordinate with advisors and service managers to optimize scheduling Support customer retention by delivering exceptional phone service
Responsibilities
The Service BDC Representative manages customer communications for the service department, ensuring inquiries are handled professionally. Responsibilities include scheduling appointments, making follow-up calls, and documenting communications in the CRM system.