Service Biller/Dispatcher at JF Petroleum Group

Edinburg, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dispatching, Billing, Data entry, Customer service, Scheduling, Communication, Typing, Database management, Word processing, Spreadsheet software, Professional writing, Bilingual

Industry

Oil and Gas

Description

Description The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. The Service Biller/Dispatcher will maintain office activities for departments such scheduling and dispatching of techs, daily billing such as imputing data and scanning and emailing vendors, answering phones. *This is an in-office position, 2pm-11pm, and requires working alternating weekends. Weekend schedule is 8am-5pm. Essential duties: Answer phone in a professional, timely manner Gather information on the service call needs via phone or email Create work orders based on the information received via phone or email Schedule and dispatch technicians Process incoming billing documents from various branches Enter and make corrections when needed to work orders Input vendor billing information on customer’s portals Mail, scan and email invoices when needed Maintain customer portals current Other duties may be assigned Sound working knowledge of personal computers, especially databases, word processing and spreadsheet programs. Good typing skills with minimal errors Ability to speak and write professionally Have positive attitude Requirements Highschool Diploma or GED required Related experience or training of minimum 1 year Bilingual (English/Spanish) – Preferred Must be eligible to work in the US Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company Physical Requirements: include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer. JF Petroleum offers: Competitive pay 401(k) with company match Paid time off Paid holidays Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability Life insurance-company provided Bonus program eligibility Paid training for field personnel Uniforms provided for field personnel *JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

Responsibilities

The Service Biller/Dispatcher is responsible for scheduling and dispatching technicians while managing daily billing activities and customer portal updates. They also handle incoming service calls, create work orders, and maintain professional communication with vendors and clients.