SERVICE BOOKER at OBRIEN AUTO GROUP
Kirkland, Washington, United States -
Full Time


Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

20.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Organizational Skills, Multitasking Skills, Teamwork Skills, Attention To Detail, Time Management, Basic Knowledge Of Automotive Service Operations, Proficiency With Computers, Dealership Management Systems

Industry

Motor Vehicle Manufacturing

Description
Job Details Level: Entry Job Location: TOK - Kirkland, WA 98034 Position Type: Full Time Toyota of Kirkland, a dealership part of the O'Brien Auto Group, is looking to hire a Full-Time Service Booker. We are seeking a candidate who is friendly, articulate, enthusiastic and a self-motivated team player who demonstrates outstanding communication skills, maintains a positive attitude and provides an excellent work ethic in all responsibilities. This position pays $20 per hour. All employees subject to eligibility requirements, we offer the following benefits: Paid holidays pursuant to the annual holiday calendar (typically five holidays) Vacation – based on hire date and paid based on position. Medical/Dental/Vision/RX Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages 401(k) plus company match Job Summary: The Service booker supports the service department by coordinating repair orders and ensuring efficient workflow throughout the service drive. This role helps maintain productivity, accuracy, and timely vehicle repairs while delivering excellent customer service. Key Responsibilities: Monitor the status of vehicles in the service department and update repair progress as needed Communicate with service advisors regarding job status, delays, and completion times Prepare, organize, and track repair orders and related documentation Help ensure parts availability and coordinate with the parts department when necessary Maintain accurate records in the dealership management system (DMS) Support workflow efficiency to maximize technician productivity and minimize vehicle downtime Follow dealership policies, safety procedures, and quality standards Qualifications & Skills: Previous experience in an automotive dealership or service department preferred Strong organizational and multitasking skills Ability to work in a fast-paced environment Basic knowledge of automotive service operations is a plus Proficiency with computers and dealership management systems Strong communication and teamwork skills Attention to detail and time management abilities Work Environment: Automotive service department Requires standing, walking, and occasional lifting Interaction with technicians, service advisors, and management Why Join Us: Supportive team environment Opportunities for growth within the service department Competitive pay and benefits (as applicable) Equipment/Machines/Tools Typically Used: phone, switchboard, computer, adding machine, copier, calculator, stapler, fax machine, postage machine, pencils/pens, letter opener, scissors, and rulers. Physical Demands: Frequent twisting and/or turning of trunk, reaching, and handling of objects, intermittent standing, walking and sitting, infrequent stooping, knelling, crouching, and lifting of 10lbs or less. Employment offers are contingent upon successful completion of a comprehensive background screening. Toyota of Kirkland is an equal opportunity employer and a drug-free workplace. Qualifications
Responsibilities
The Service Booker supports the service department by coordinating repair orders and ensuring efficient workflow throughout the service drive. This role helps maintain productivity, accuracy, and timely vehicle repairs while delivering excellent customer service.
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