Service Business Planner (Mat Leave Cover) at Veolia Environnement SA

Cill Droichid, The Municipal District of Celbridge — Leixlip, Ireland -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Scheduling, Customer Service, Administrative Duties, Communication, Quotations Preparation, Chemical Stock Management, Team Support, Problem Solving

Industry

Environmental Services

Description

Company Description Are you looking for a meaningful experience with high stakes in your company? And you’d like to work in a company committed to the environment? Join Veolia! Veolia aims to be the benchmark company for ecological transformation. Our mission to “Resource the world” demonstrates the unwavering commitment of our 220,000 employees to creating a positive impact for our planet. By joining Veolia, not only will you become a Resourcer, but you will also take part in providing complete solutions for water treatment. By innovating in key areas such as sustainable development, resource and product recovery, we want to offer water related solutions suited for every application. At Water Tech Ireland, we are committed to empowering our employees, to make their own decisions and to make a real difference. We are looking for like-minded people who can share our passion for Health and Safety! Become a player in ecological transformation by joining us! 🌿🌍 Job Description Service Scheduling Coordination Assist with the schedule of all service labour appointments for the Company's Service & Commissioning Engineers once the customer order number and appropriate paperwork have been received. Work to be planned proactively in advance and emergency breakdowns responded to efficiently. Allocate the appropriate skill-coded Engineer ensuring that all Engineers have a full day's work i.e. 100% utilised Maximise service revenues by achieving monthly service labour targets and monthly forecasting Update the Service Board as soon as new information becomes available and maintain an updated version. Respond to all Customer Schedule enquiries in a professional and efficient manner and ensure that all queries are closed out without delay. Maintain regular contact with the customer, keeping them informed of progress at all times. Prepare and issue Quotations for breakdowns and emergency service response and follow through effectively. Carry out administrative duties to support the efficiency and effectiveness operation of the Scheduling Function. Provide clear and accurate instructions to the Engineers to ensure that all service work is carried out as specified and that information regarding the job to include duration, contact persons on site and the type of job etc. is properly communicated Ensure that all spare parts or equipment have arrived on site prior to the engineer attending the site. As required, manage the Chemical Stock Check Lists on PQMC Reports to ensure that chemicals on customer sites are kept to the required minimum. Procure non-stock Service Spare Parts. Ad Hoc Duties Assist other functions within the Service Team as required with administration and ad-hoc tasks. Provide back-up support and cover within the Scheduling Function during periods of absence. Participate in Company Stock Checks as required. General Reporting. Any other Ad Hoc duties as required. Qualifications Experience in a similar role Additional Information We offer you the opportunity to join a Group whose goal is to become the benchmark company for ecological transformation! 🌿🌍 What are the advantages of joining us? Be part of a forward-thinking collaborative team who will focus on your future career and development both locally and internationally Possibility to be part of exciting projects outside of your daily work/ scope for your company We are committed to ensure you have the best experience possible Veolia is committed to a global social pact for its employees in all its geographic regions. But also: Flexible working Competitive pension Health Insurance Opportunities for growth and development Here at Veolia Water Tech, we know that some applicants don't apply unless they think they tick all the boxes - but we are saying don't worry! We would much rather see your application than risk missing out on your potential! As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Responsibilities

The Service Business Planner will coordinate service scheduling for engineers, ensuring efficient allocation of resources and maximization of service revenues. They will also maintain communication with customers and manage administrative tasks to support the scheduling function.