Service Center Director (2880) at The Salvation Army

De Queen, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Client Assistance, Fundraising, Training, Community Coordination, Record Keeping, Performance Evaluation, Case Work, Mathematical Computation, Communication, Volunteer Management, Problem Solving, Time Management, Housing Assistance, Financial Assistance, Team Leadership

Industry

Non-profit Organizations

Description

Job Details Job Location: AOK-SU Dequeen - DeQueen, AR 71832 Position Type: Full Time Regular Job Category: Service Unit/Center Schedule/Hours: Tuesday - Saturday, 9:30am - 4:30 PM This position is responsible for: Plans, administers, supervises, monitors, and evaluates the day-to-day operations of a Service Center with a limited staff ensuring compliance with established policies and procedures; assists clients in a polite and friendly manner; serves as a lead worker to volunteers, beneficiaries, and/or subordinate personnel. Serves as head of the Advisory Council; recruits and assists with training Advisory Council members; sends requests for Advisory Council membership approval; attends Advisory Council meetings and other required meetings and conferences conducted by Divisional Headquarters. These duties are performed under the supervision of the Service Extension Director. Operations and Advisory Board Responsibilities (50%) Meets with community church and civic groups to help coordinate activities aimed at assisting The Salvation Army and the local social services to assist needy families in their service area; informs same organizations of ongoing needs of The Salvation Army and its clients. Serves as head of the Advisory Council; recruits and assists with training Advisory Council members; sends requests for Advisory Council membership approval; attends Advisory Council meetings and other required meetings and conferences conducted by Divisional Headquarters. Supervises, assigns, instructs, and monitors the work of employees, if applicable; trains and instructs employees in the proper methods and procedures; monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with established policies and procedures; conducts performance evaluations and provides salary and hiring/firing recommendations to the Divisional Service Extension Director. Prepares and maintains personnel records for staff and ensures the accuracy and completeness of the same; tracks and monitors employee attendance, processes employee timecards. Implements the fundraising and development strategies for the Service Center; requests, processes, and receipts donated monies; inputs data into the computer; prepares deposits and/or submits checks for further processing in a timely manner; maintains the accountability and security of checks. Case Work (30%) Interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients’ disposition and other pertinent information such as income, expenses, family, and work history; assists clients in completing applications for assistance; picture identification cards, utility bills etc. Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients. Locates and arranges temporary housing for eligible clients. Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance. Physical Requirements and Working Conditions: Ability to meet attendance requirements Ability to read, write and communicate the English language. Ability to perform mathematical computations Ability to perform frequent walking and/or standing, kneeling, or squatting relieved by lesser periods of sitting or operating a vehicle Work is performed in a normal store and office environment where there are little or no physical discomforts associated with changes in weather. Employee Benefits:• Paid Time Off • Retirement Savings Plan Available • Supplemental Insurance Available • Voluntary Life Insurance and more! Qualifications Education and Experience High School diploma or G.E.D. and experience working in a retail store preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Certifications/Licenses Valid driver’s license Equal Opportunity Employer: Veterans | Disabled

Responsibilities

The Service Center Director plans and supervises daily operations, ensuring compliance with policies while assisting clients. They also lead the Advisory Council and coordinate community activities to support local social services.