Service Center Supervisor at QUIPT HOME MEDICAL INC

Lee's Summit, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Customer Relations, Problem Solving, Phone Skills, Interpersonal Skills, Teamwork Skills, Multi-tasking, Effective Communication, Microsoft Office, Printing, Faxing, Scanning

Industry

Hospitals and Health Care

Description

Description Reports to: Operations Branch Manager Regional Branch Manager Branch: Focus Respiratory, a subsidiary of Quipt Home Medical Classification: Non-Exempt Requirements Responsibilities & Duties Administrative: • Responsible for correctly processing all purchase requests and orders • Participates in performing employee reviews and assessments within 90 days of anniversary date and annually • Regularly in servicing staff on relevant issues • Ensures that all staff is familiar with infection control, patient procedures, environmental safety, etc. Revised 4/12/2021 • Oversees Branch staff tasks throughout shift • Oversees and if necessary, performs several processing duties for the Branch as necessary including, but not limited to assisting customers, confirming delivery appointments, and answering phones • Responsible for all aspects of inventory management, including monthly, quarterly, and yearly inventory counts • Manages company vehicles in the respective location. Duties include ensuring that all maintenance and repairs are done in a cost effective and timely manner • Ensures that all equipment is patient ready by utilizing proper cleaning and maintenance procedures based on company and manufacturers written guidelines • Oversees equipment is processed appropriately for warranty repairs and warranty exchanges • Maintains all regulatory and necessary compliance data for accreditation and maintains compliance with all state and federal regulations • Responsible to be the contact for any regulatory site visit • Will handle patient complaints that present to the office • Responsible for completing compliant form and follow the compliant process • Performs other duties as required Building Maintenance: • Develops and ensures compliance with a regular cleaning and maintenance schedule Ensures compliance with a regular cleaning and maintenance schedule of the facility • Monitors the disposal of organization equipment and supplies Experience: · Two or more years of related experience in a warehouse environment required · Good organizational skills. · Strong customer relations/problem solving. · Strong phone skills. · Strong interpersonal and teamwork skills. · Ability to multi-task effectively. · Ability to communicate effectively in person, on the phone and electronically. · Microsoft Office programs. · Basic printing/faxing/scanning. Qualifications Physical: · Must be able to list 50 pounds · Must be able to drive for business purposes · Education: High School Diploma or equivalent required. Degree preferred.

Responsibilities

The Service Center Supervisor is responsible for overseeing branch staff tasks, managing inventory, and ensuring compliance with regulatory standards. They also handle customer complaints and maintain equipment readiness.