Service Centre Manager - Karratha at Aggreko UK Ltd

Karratha, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team leadership, Operations management, Fleet management, Budgeting, Project planning, Technical training, Human resources, QHS&E compliance, Financial reporting, Invoicing, Debt collection, Stock control, Customer service, Negotiation, Problem solving, Continuous improvement

Industry

Utilities

Description

We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We’re looking for an Service Centre Manager in Karratha to manage the local administration and operations service department’s which include fleet, stock, monthly budgets, project planning, technical training, human resources, and QHS&E in accordance with all the company’s policies, procedures and best practices. Why Aggreko? Here are some enticing perks and rewards. Competitive salary and performance bonuses Opportunities for professional development and career progression A dynamic and purpose-driven culture Access to cutting-edge technology and global resources What you'll do: Responsible leader of the Karrahta depot and the greater Pilbara region Lead. Support growth initiatives, providing operational and administration excellence to both external and internal customers. Ensure that the senior service supervisor and the service team are fully occupied with daily and weekly service targets. Ensure all information for administrative tasks are completed including financials, invoicing, debt collection and movex is are reported on time and in line with policy and procedures. Ensure our fleet is “Ready for Rental” in accordance with the company’s policy to ensure supply does not affect our ability to deliver. Provide information and training to enable the service team to answer customer enquiries. Maintain fleet livery in accordance with the company’s policy Provide technical support to the Sales Team when required. Ensure that stock control is maintained in line with financial restraints and budgets. Ensure that designated stock takes are completed on time and accurate. Ensure that all service staff and contractors work in a safe manner abiding to company policy in terms of housekeeping, safe working at heights, forklift driving and PPE requirements. Organise and assist in the planning of onsite project needs and ensure that the customer is supported to deliver the job in accordance with the hire enquiry. Ensure the depot is maintained and audited against the Aggreko Global Service Center Standards document. Build strong working relationships with the Sales team, Area Sales Managers and Administration Team and Area Administration Manager. Facilitate the planning of daily tool box meetings and follow up on any key issues and action & attend & participate in weekly & monthly powerpack meetings. Provide support to your Operations Manager and the company Black Belt on any Orange Excellence projects. Achieve monthly set KPI’s for fleet reliability and delivery to meet Satmetrix Customer Quality Satisfaction. To thrive in this role, you'll have the following skills and experience: Experience in leading and mentoring teams from a Rental warehouse capacity. Trade or engineering qualification preferably either as an, electrician, diesel mechanic or refrigeration mechanic (Desired). Strong communication skills with natural influencing skills. The natural ability to lead, develop and maintain relationships with all departments. Strong customer focus facing & negotiating experience. The proven ability to work under pressure and make deadlines. Advanced PC Literacy. Proven leadership planning, problem solving and coordination skills. 5/6 Sigma or Continuous Improvement training preferable, but not essential. If you're ready to take on a challenging yet rewarding role in a dynamic environment, apply now to be a part of our dedicated team at Aggreko. Join us. Bring your energy. Grow your career. #LI-MP1 Equal employment opportunity We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers. We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. At Aggreko, we provide energy solutions so communities can thrive and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it. No two days are the same. We work in dynamic environments and offer a wide range of opportunities for motivated people to enrich their lives and communities. If you are prepared to give us your best, you can learn and grow quickly. We are building a culture and an environment where everyone can be at their best. We encourage everyone to be themselves at work because we know that’s how we achieve our potential. Join us, bring your energy, and grow your career.

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Responsibilities

The Service Centre Manager is responsible for overseeing local administration and operations, including fleet management, budgeting, and project planning. They must ensure the depot meets service targets, maintains safety standards, and provides operational excellence to both internal and external customers.